Refund, Cancellation & Posting Policy

Effective Date: [Insert Date]
Website: https://www.rigvi.com

1. Purpose

This policy outlines the terms for refunds, cancellations, and job posting guidelines on Rigvi.com. By using our services, you agree to the following terms.

2. Payments

All fees for premium services, job postings, resume database access, or other paid features must be paid in advance.

Payments are accepted via the methods listed on the Platform (credit/debit cards, net banking, UPI, or other approved payment gateways).

3. Refund Policy

3.1. Non-Refundable Services

All payments for job postings, subscriptions, and premium services are non-refundable once the service has been activated or the job listing has gone live.

Fees paid for featured or promoted listings are non-refundable under any circumstances.

3.2. Exceptions

Refunds may be considered only if:

A payment was deducted due to a technical error, and the service was not provided.

Duplicate payments were made for the same service.

In such cases, users must raise a refund request within 7 business days of the transaction by emailing [Insert Email] with payment proof.

4. Cancellation Policy

4.1. Employer Services

Employers can cancel an unused job posting before it goes live, but no monetary refund will be issued.

For subscription plans, cancellation stops future auto-renewals but does not refund unused days.

4.2. Job Seeker Services

Job seekers using paid resume-building or premium visibility features may cancel before activation, but after activation, no refund is provided.

5. Job Posting Guidelines

Employers agree that:

Content Accuracy: All job postings must be accurate, legal, and in compliance with applicable labor laws.

Prohibited Jobs: No listings for:

Illegal or fraudulent jobs.

MLM or pyramid schemes.

Adult, escort, or sexually explicit services.

Jobs requiring upfront payments from candidates.

Non-Discrimination: No discriminatory language regarding gender, caste, religion, age, disability, or nationality.

Contact Details: Must provide a valid business name, contact person, and verified email/phone number.

Rigvi.com reserves the right to remove any job posting that violates these rules without refund.

6. Service Disruption

If the Platform experiences downtime due to technical issues, Rigvi.com will make reasonable efforts to restore services promptly but is not obligated to refund fees for such interruptions.

7. Changes to Policy

Rigvi.com may modify this policy at any time. Updated versions will be posted on the website, and continued use of services implies acceptance of changes.

8. Contact for Refunds or Cancellations

Rigvi.com
Email: support@rigvi.com
Phone: 9988121617
Address: CHANDIGARH